Privacy Policy

Last updated: July 16, 2026

This Privacy Policy describes how Vocal Impact (Vocal Impact Limited) collects, uses, and protects your personal information. We are committed to safeguarding your privacy and handling your data responsibly in accordance with applicable data protection laws.

Who We Are

We are a professional development company based in Kilkenny, Ireland, specializing in public speaking and persuasive storytelling skills training. As the data controller, we are responsible for managing personal information collected through our website and services. Our mission is to help professionals enhance their communication and audience engagement abilities.

Information We Collect

We collect information in several ways to provide and improve our services:

Contact Information: When you submit contact forms or inquiries, we collect your name, email address, phone number, and any messages you provide.
Website Usage Data: We automatically collect information about your interactions with our website, including pages visited, time spent, and device information through analytics tools.
Cookies: We use cookies to enhance your browsing experience, remember preferences, and understand how you use our site.
Communication Data: When you subscribe to our newsletter or communications, we collect your email address and preferences.

Legal Basis for Processing

We process your personal information based on the following legal grounds: your explicit consent when you submit forms or subscribe to communications; our legitimate interest in maintaining and improving our website and services; legal obligations under data protection regulations; and performance of contracts when you engage our services. Each processing activity relies on one or more of these lawful bases, ensuring compliance with data protection standards.

How We Use Your Information

Your information helps us provide, maintain, and enhance our services. We use collected data to respond to your inquiries, send requested information, improve our website content and functionality, personalize your experience, analyze website performance and user behavior, communicate service updates or promotional materials with your consent, and comply with legal obligations. We never sell your personal information to third parties. Your data is used solely to support your interaction with our services.

Data Retention

We maintain clear retention schedules for different types of information to balance operational needs with privacy principles. Contact form submissions and inquiry data are retained for up to 24 months following your last interaction, allowing us to maintain service records and respond to follow-up questions. Website analytics and cookie-based usage data are retained for up to 14 months to analyze trends and user behavior. Server logs containing technical information are retained for up to 12 months for security and performance purposes. Email newsletter subscription data is maintained for the duration of your subscription plus 6 months after unsubscription. After these periods, data is securely deleted unless legal requirements mandate extended retention.

Your Privacy Rights

You have the following rights regarding your personal information: the right to access and receive a copy of your data; the right to correct inaccurate or incomplete information; the right to delete your data under certain circumstances; the right to restrict processing; the right to data portability; and the right to withdraw consent at any time. To exercise any of these rights, please contact us using the information provided below. We will respond to requests within the timeframes specified by data protection law, typically within 30 days.

Cookies and Tracking Technologies

We use cookies to improve your browsing experience and gather analytics data. Essential cookies are necessary for website functionality and security. Performance cookies help us understand how visitors use our site, enabling improvements. Marketing cookies may be used to deliver personalized content if you consent. You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality. For detailed information about cookies used, please review our Cookie Policy.

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure storage systems, access controls, and regular security assessments. However, no transmission method over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security. We recommend using strong passwords and keeping your account information confidential.

Supervisory Authority

You have the right to lodge a complaint with the Data Protection Commissioner, which is the independent authority responsible for data protection in Ireland. If you believe your data protection rights have been violated, you may submit a complaint to the Data Protection Commissioner. Additionally, you may pursue remedies through Irish courts. We encourage you to contact us first to address any concerns before escalating to the regulatory authority.

Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please reach out to us:

Email: [email protected]

Phone: +353 56 777 4829

Address: John Street 28, Kilkenny, K87 A2H5, Ireland

Policy Updates

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will notify you by updating the “Last updated” date and, where appropriate, providing additional notice. Your continued use of our website following any changes constitutes your acceptance of the updated Privacy Policy. We recommend reviewing this policy regularly to stay informed about how we protect your information.